As the only one in the market, Zylinc provides automatic and accurate capturing of incoming and outgoing phone calls for increased billing in professional service companies – 100 % automated, GDPR compliant and precise. Users also benefit from powerful privacy controls and options, including robust data encryption.
Through API integrations with CRM and ERP systems, Zylinc Passive Time Capture can automatically match calls across mobile phones, softphones and landlines with contact details from existing databases associating the call with the specific client name and matter in addition to entering call-related time/billing information directly in your cloud-based invoicing system.
Removing tedious, manual and imprecise time building not only increases billable hours per associate – it also effectively consolidates all your client interaction data and enables you to easily see ‘last touch’ throughout your client portfolio, and, just as importantly; increases job satisfaction.
Zylinc is a Copenhagen-based SaaS company offering consolidating customer communications, notably via phone, that allows companies to deliver memorable and personalized customer experiences while staying in full control – regardless of touch points.
- 50,000 licenses in use across the Nordics and Germany
- Market leader in customer communications solutions in the financial services sector
Zylinc – Liberating Technology
To learn more, visit zylinc.com/legal-services/