Stéphanie Hamon is the Head of Legal Operations Consulting at Norton Rose Fulbright, a unique offering to our clients. She was formerly Managing Director, Head of External Engagement, Legal for Barclays. She has extensive experience of both setting and delivering commercial management strategies for in-house legal departments as well as broader legal operations strategies and implementation. Stéphanie Hamon led the Barclays team that was named “Legal operations team of the year” at the 2019 UK Legal 500 Awards. She also developed new model for Barclays’ law firm panel and relationship model, including the development of customised legal project management and pricing approaches. Stéphanie cofounded the Bionic Lawyer project in May 2019. She brings with her over 20 years’ experience working with a wide range of legal and financial institutions, in markets including the UK, Europe and Asia Pacific. Stéphanie has considerable expertise in senior stakeholder management, business development, strategy formulation and execution and client-focused relationship management.