An award-winning professional, I have extensive operations and change experience and a comprehensive understanding of the structures, processes and challenges faced by businesses. I combine a logical and thorough approach with a demonstrable track record of delivering complex change, driving efficiencies and delivering value. A strategic thinker, my strong communication and influencing skills help me to build positive relationships at all levels, and I am passionate about empowering and developing teams. I also have extensive core advisory skills including the analysis of complex information and strategy development and implementation.

I am an ambassador for Legal Operations and the Legal Profession and have partnered on articles and appeared on podcasts both in the UK and the US. I am also a regular speaker at events such as The Economist’s GC Summit on the value of doing things differently. I lead the RFP workstream of the O-Shaped Lawyer group which seeks to drive stronger relationships with external law firms and transform law into a customer-centric proposition.