Duncan Hardy joined BKL in 2019, becoming its first Chief Digital Officer. He has over 20 years’ experience in senior IT leadership roles within both SMEs and FTSE 100 multinationals. Duncan brings first-hand opinions and perspectives from a range of sectors including education, defence, manufacturing and professional services.

Duncan oversaw the launch of Microsoft Teams as BKL’s phone system, completing it in February 2020 ahead of the first lockdown.