Ben Gittins is Sales Director, UK, at Actionstep, the cloud legal practice management platform that runs the whole firm from a single connected system – from client intake and matter management through to document automation, billing and legal accounting. Rather than stitching together point solutions, Actionstep gives growing law firms one place to manage the full lifecycle of a matter, from first enquiry to final invoice.
With a career spanning legal and enterprise technology sales, Ben works with small and mid-market firms on the decisions that determine their long-term resilience – helping leaders look beyond day-to-day operational survival to build connected workflows, robust financial controls, and operating models designed to last. His focus is less on technology for its own sake and more on the commercial outcomes it unlocks: firms that can scale without adding complexity, that don’t depend on any one person knowing where everything lives, and that are built to endure.