Abi is the Head of Legal Operations & Innovation at Standard Chartered Bank. She is part of the Legal COO team, and responsible for the efficient delivery of all financial, operational, project/change management and general admin activities across the function. She manages a team of Operations specialists in their Centre of Excellence to drive initiatives designed to increase the function’s productivity and operational efficiency. Prior to joining the Legal function in 2014, she held a variety of roles in other functions including Retail Banking, Technology & Operations, and HR. She is an experienced banking professional who is very passionate about driving change, and continuously improving the ways of working across the bank.